Miele Professional · Benchmark
Miele PWM 920Professional washing machine, 20 kg
Benchmark washing machine with 20 kg load, 180 litre drum, M Touch Pro Plus controls, detergent dispenser drawer, drain valve and automatic door lock.
- Load
- 20 kg
- Drum volume
- 180 l
- Controls
- M Touch Pro Plus
- Designation
- PWM 920 [EL DV DD] SST
- Item no.
- 11512060
![Miele PWM 920 [EL DV DD] SST](../../../assets/images/termekek/miele-pwm-916-el-dv-dd-sst.webp)
Key features
- Drum volume: 180 l, load capacity: 20 kg
- Optimum cleaning and consumption – innovative Miele technology
- Optimum operation thanks to the colour touch display – M Touch Pro Plus
- Easy and safe operation thanks to the automatic door lock
- Future-oriented networking via LAN and Wi-Fi
Technical data
| Ordering information | |
|---|---|
| Designation | PWM 920 [EL DV DD] SST |
| Item no. (MM) | 11512060 |
| Heating | elektromos |
| Drainage | drain valve |
| Detergent dispenser drawer | igen |
| Front colour | stainless steel |
| Electrical connection | 3N AC 400V 50Hz / 3N AC 400V 60Hz |
| Design | |
| Product family | Benchmark |
| Design | front-loading, with automatic door lock |
| Load capacity | 20 kg |
| Drum volume | 180 l |
| Controls and dosing | |
| Controls | M Touch Pro Plus – colour touch display, freely programmable |
| Network | LAN and Wi-Fi |
Benefits in practice

Economical and efficient
Low consumption values
Save costs in an environmentally friendly way: Miele Professional laundry machines impress with very low consumption values and are renowned for their maximum efficiency. This standard applies right from product development: optimum results using recyclable materials, and only the water, energy and detergent that is absolutely necessary.

Up to 42% energy saving
ECO programmes
Particularly efficient reprocessing of normally and lightly soiled textiles in the ECO programme.

Effective against viruses – scientifically proven
Verified hygiene
Our Benchmark washing machines remove more than 99.9% of all viruses (including coronaviruses).

High convenience when opening and closing
Automatic door lock
Easy door closing with the OneFingerTouch function.

Complete flexibility
Freely programmable washing machine control
With freely programmable controls, every washing parameter can be adjusted.

The benchmark for professional machine use
M Touch Pro Plus controls
All wash programmes can be used and adjusted conveniently by touch on the touch display.
5 more benefits

Fast loading and unloading
Large door opening
Easy loading and unloading through the large 415 mm door diameter.

Fast and efficient
Short programme times
Are short programme times important to you? Then Miele Professional laundry machines are the ideal choice: thanks to their top-quality industrial technology, they finish washing in the shortest possible time.

Professional-standard spinning
3-dimensional imbalance monitoring system
3-dimensional imbalance monitoring reliably ensures consistent residual moisture values. It also reduces the load on the suspension system and the drum bearings – contributing greatly to the long service life of the washing machines.

Ready to use immediately
Pre-treating towels
Towels are mechanically cleaned and pre-treated in a single step.

Clean from the start
Patented pre-extraction
Perfect cleanliness: mop covers are spun before washing begins.
Downloads
- Product sheet (English, related variant)
- Operating instructions (Hungarian)
- Quick-start guide (Hungarian)
- Installation plan (English)
- Programme overview (German)
- EU declaration of conformity (multilingual)
- Hygiene certificate (Hungarian translation)
- Hygiene certificate (original, English)
The documents are materials from the manufacturer (Miele); each is marked with its language. The English product sheets and operating instructions come from Miele Professional Ireland; “related variant” means the sheet belongs to a version of the same model for another market (e.g. with a different electrical connection).
Compatible accessories
46 genuine Miele accessories that, according to official data, can be used with this machine. All laundry accessories
Miele APCL 048Communication box for connecting to external systems.
Miele APCL 053Padded protective bag for optimum protection of firefighter helmets.
Miele APCL 058Mobile transport stand with 4 castors, suitable for a 45 l laundry basket.
Miele APCL 059Mobile transport stand with 4 castors, suitable for a 85 l laundry basket.
Miele APCL 060Hand grip for mounting on a Miele Professional mobile stand for easy handling.
Miele APCL 061Padded protective bag for optimum protection of horse blanket buckles.
Miele APCL 062Aluminium trolley with spring-loaded base that moves vertically for a constant working height.
Miele APCL 063Garment rail with 4 swivel castors and solid rubber wheels, lockable.
Show 38 more accessories
Miele APCL 065Small ironer rack for hanging and transporting ironed textiles.
Miele APCL 066Large ironer rack for hanging and transporting ironed textiles.
Miele APCL 067Ironer table, 150 cm wide – fixed installation for optimum stability.
Miele APCL 068Ironer table, 200 cm wide – fixed installation for optimum stability.
Miele APCL 069Mobile ironer table, 150 cm wide, with 4 swivel castors for maximum mobility.
Miele APCL 071Mobile ironer table, 200 cm wide, with 4 swivel castors for maximum mobility.
Miele APCL 073Shelf trolley 3, with a rear-sloping intermediate shelf for ample storage space.
Miele APCL 075Shelf trolley 4, with a rear-sloping intermediate shelf for ample storage space.
Miele APCL 078Steel shelving, extension unit, galvanised, for the STG base unit.
Miele APCL 080Steel shelving, base unit, galvanised, with 6 shelves for maximum storage space.
Miele APCL 082Foldable laundry bag trolley for storage in tight spaces.
Miele APCL 083Light-alloy transport trolley with a capacity of 223 l.
Miele APCL 091Electric steam valve, 1/2", for controlling the steam supply.
Miele APCL 092Pneumatic steam valve, 1/2", for controlling the steam supply.
Miele APCL 093Laundry tub, blue, with a capacity of 45 l.
Miele APCL 094Laundry tub, red, with a capacity of 45 l.
Miele APCL 095Laundry tub, blue, with a capacity of 85 l.
Miele APCL 096Laundry tub, red, with a capacity of 85 l.
Miele APWM 005Stainless steel pump housing for up to 3 P2 pumps, for dosing liquid agents.
Miele APWM 009Stainless steel pump housing with 3 pre-installed dosing pumps, hose and suction lance.
Miele APWM 012Dosing pump with hose and suction lance.
Miele APWM 016Non-return valve for installation in the P2 dosing hose.
Miele APWM 017Dosing pump stand with sloping base for complete emptying of liquid agent canisters.
Miele APWM 019Communication module with mounting kit for connecting 12–20 kg washing machines to external systems.
Miele APWM 020Communication module with mounting kit for extending the connection of dosing systems.
Miele APWM 031 SSTClosed plinth, 25 cm high, for ergonomic loading and unloading of the washing machine.
Miele APWM 035 IGOpen plinth, 25 cm high, for ergonomic loading and unloading of washing machines.
Miele APWM 042 SSTWeighing plinth, 25 cm high, for automatic adjustment of the required resources with flexible loading.
Miele APWM 062Hard water connection kit for retrofitting an additional water connection for using hard water.
Miele APWM 063Vapour and foam extraction kit.
Miele APWM 065Impeller water meter for precise measurement of the incoming water volume.
Miele APWM 068Water recovery module for reusing lightly soiled water.
Miele APWM 079Padded protective bag for optimum protection of respiratory masks.
Miele APWM 090Retrofittable wash liquor sampling valve for taking liquor samples.
Miele APWM 900Stainless steel lint filter box for filtering lint and coarser particles from the wash water.
Miele C 4060Single-slot stainless steel coin mechanism with mechanical validator for 2 coins.
Miele C 4060Single-slot stainless steel coin mechanism with mechanical validator for 8 coins.
Miele C 4060Single-slot stainless steel coin mechanism with mechanical validator for 9 coins.
Service and maintenance
Repair, maintenance and technical support of Miele Professional equipment for business and institutional users.
Related solutions and machines
Not sure which machine you need?
A few basic details are enough for an initial assessment of the right capacity: what textiles or dishes you process, in what quantity, how many hours a day you operate, how much space is available and which utilities are on site.