Miele Professional service for professional laundry and dishwashing machines
Repair, maintenance and technical support of Miele Professional equipment for business and institutional users.
Downtime of professional machines can cause immediate operational problems. That's why, when you report a fault, we ask for information that helps with the initial diagnosis and gets the service process started faster.
We do not service household Miele appliances.
Which equipment do we service?
- Miele Professional washing machines
- professional dryers
- washer-dryer stacks
- ironers and finishing machines
- professional catering dishwashers
What should you include when reporting a fault?
- machine model or type number;
- serial number, if available;
- a short, precise description of the fault;
- error code, if the appliance displays one;
- site and contact person;
- phone number and e-mail;
- if possible, a photo of the machine, the rating plate or the fault.
Service or maintenance?
Service fixes a fault; planned maintenance, by contrast, aims to monitor machine condition and reduce the risk of unexpected downtime. If the machine is working but you want more predictable operation, the maintenance option is the one to choose.
Frequently asked questions
Do you service household Miele appliances?
No. Mielemed focuses on Miele Professional laundry and catering equipment.
What information should I provide when reporting a fault?
The machine type, the serial number if possible, a description of the fault, the error code, the site and the contact person's details.
Can I send a photo of the fault?
Yes. A photo can often help with the initial assessment, especially of the rating plate or a displayed error code.
Noticed a fault on your machine?
Please provide the key details of the machine and the fault. The more precise the information, the easier it is to prepare the service process.
